All OP Scooters orders will be shipped via GLS or TNT
Please allow 24-48 hours (1-2 business days) for orders to be processed and shipped. Orders placed on the weekend will ship on the next business day. Business days do not include weekends or Bank holidays. Delivery time is between 3 and 7 working days
For all International orders, we ship to most countries. Upon checkout, please check to see if we are able to ship to your country. Unfortunately, we do not offer return shipping for International orders. International customers are responsible for any additional return shipping costs. For additional inquiries, please email firstname.lastname@example.org
Once your order has been shipped, an email confirmation will be sent along with the tracking information for your order.
REST OF THE WORLD SHIPPING PRICES
If your country is not listed, please contact us directly for a quote.
Email your request to:email@example.com
Please include the following:
- Full name
- Shipping address
- Billing address
- Contact telephone number
- Email address
- The items you would like to order.
Customers ordering from outside the European Union will receive a 20% VAT discount on their order. This is applied at checkout once you have given your delivery details.
CUSTOMS AND IMPORT CHARGES ON INTERNATIONAL ORDERS
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Please note that this is the main reason non-EU customers receive a 20% VAT discount.
Any parcels returned to us due to customs charges being higher than expected, we reserve the right to refund the transaction minus all costs incurred.