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Shipping & Delivery

WE DELIVER TO THE FOLLOWING COUNTRIES AT THE FOLLOWING RATES

UK & EU – Free shipping

US, Canada – £140

Rest of the world – Please contact us for the shipping quote

1. SHIPPING & DELIVERY POLICY

At OP SCOOTERS , we provide FREE Standard delivery to any address within UK and EU. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports and Jurong Island.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Some deliveries will be shipped straight to you by the manufacturer, to reach you as quickly as possible. All orders will be dispatched within 1 working day and may take up to 10 days to reach you, though our experience is this that is often much quicker.

You may check and track the delivery status of your orders with our local logistics partner. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

International Deliveries

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

4. MODE OF PAYMENTS

We accept payments via Worldpay credit and debit cards, American Express and PayPal.  We do not accept payments via ATM or inter-bank transfers.